I help high street businesses ditch the admin, automate the boring bits, and keep customers coming back — without touching a single spreadsheet.
That works — until it doesn't. Here's what it's costing you.
Your dry cleaning is on a numbered ticket. Your customer has no idea if it's ready. You spend the morning answering the same phone call.
Your barber chairs sit empty Tuesday morning while you're turning people away Saturday afternoon. There's no system to smooth it out.
Someone visits once, loves it, means to come back — and you have no way to reach them. They're not lost, they just forgot. You can't remind them.
Just Eat, Deliveroo — every order costs you a third of the margin. Your loyal customers would order direct. They just don't know how.
Answering "is my suit ready?", "do you have X in stock?", "what time do you close?" — the same questions on repeat, every single day.
Your regulars are your business. But when they drift, you can't run a promotion, send a reminder or even wish them happy birthday.
Automated follow-ups, rebooking nudges and loyalty rewards mean your regulars stay regular — without you lifting a finger.
Bookings confirm themselves. Orders update automatically. Questions get answered before you're even asked. Your phone stops ringing for the wrong reasons.
Build a direct list. Text them about your specials. Email them before Valentine's Day. Stop relying on platforms that take your margin.
Already using Google Sheets? Square? Fresha? Your data flows straight in. The only difference is it'll magically appear there — sorted, updated, ready.
Hi — I'm Rafa. I've spent 20+ years in advertising, running global campaigns for brands like Microsoft, Shell, Coca-Cola, Costa, Johnson & Johnson, Sage and Vodafone. £30m portfolios. Cannes and Effie wins.
None of that's the point. The point is what comes next.
You don't need to be technical, and I won't make you. No new dashboard, no app to download, no "platform" to log into every morning. I take the tools you already use — your booking app, your till, your WhatsApp — and quietly connect them so the boring stuff runs itself. If I've done my job right, you barely notice it's there.
Twenty years in advertising drills one thing into you: every pound spent has to come back as more pounds. That's why my automations are pointed at growth — filling empty slots, recovering no-shows, getting reviews, bringing regulars back. The ROI shows up fast, because that's the only kind worth chasing.
The high street has been left out of the automation conversation for too long. Big agencies build for big brands. SaaS gets built for SaaS companies. I'm building for the people I see on the way to school — the barber, the nail tech, the kebab shop, the dry cleaner. The places that make a high street a high street.
If you serve customers face-to-face and run on habit, loyalty and repeat visits — this is for you.
Answer 6 quick questions and we'll show you exactly where your biggest opportunities are — specific to your type of business.
No months-long projects. No ripping out what works. We build around what you already have.
Tell me about your business, your tech, your biggest headaches. I'll come prepared — you'll get a briefing before we even speak.
30 minutesI map your current setup against what's possible. You get a clear picture of the gaps and a prioritised plan — quick wins first.
Within 48hrsI connect the tools, set up the flows, test everything. Your existing data — Google Sheets, bookings, orders — comes with you.
1–2 weeksYou get a system that works in the background. Customers book, get reminded, come back, leave reviews — automatically.
OngoingBook a free 30-minute discovery call. Tell me what you're dealing with. I'll tell you exactly what I'd automate first — and what it would mean for you.